Terms of service

Welcome to Giorgiana Rosas Brand operated by Gio LLC. By placing an order through our website, you acknowledge and agree to the terms outlined below, along with our Privacy Policy, Refund Policy, and Shipping Policy.

Payment Methods

We currently accept major payment methods available at checkout, including:

Visa
Mastercard
American Express
Shop Pay
Apple Pay
Google Pay
Other supported Shopify payment methods

Available payment options may vary depending on your location.

Chargebacks & Payment Disputes

By placing an order, you agree to contact us first regarding any issue related to your purchase before initiating a chargeback or payment dispute.

Because all products are custom made to order and all sales are final, chargebacks related to disclosed policies—including sizing selection, processing time, shipping delays, customs fees, or change of mind—may be formally disputed.

We reserve the right to provide supporting documentation to payment processors, including:

Order confirmations
Tracking information
Delivery confirmation
Customer communications
Checkout records
This policy

Agreement at Checkout

By completing your purchase, you acknowledge and agree that:

Your item is made to order
All sales are final
No returns or exchanges are accepted
Processing time is separate from shipping transit time
Shipping dates are estimates only
You are responsible for accurate shipping information
International import fees and taxes are your responsibility
You agree to contact us before initiating payment disputes

Governing Law and Jurisdiction

These Terms and any dispute arising out of or related to your use of the Site or any purchase made through it shall be governed by and construed in accordance with the laws of the State of Florida, United States, without regard to its conflict of law principles.

You agree that any legal action or proceeding shall be brought exclusively in the state or federal courts located in the county where Gio LLC is registered in the State of Florida, and you consent to the personal jurisdiction and venue of such courts.

Severability

If any provision of these Terms is found to be unenforceable or invalid under applicable law, that provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall remain in full force and effect.

Entire Agreement

These Terms, together with our Privacy Policy, Refund Policy, and Shipping Policy, constitute the entire agreement between you and Gio LLC regarding your use of the Site and supersede any prior agreements between us.

A Message from Giorgiana

Thank you for supporting Giorgiana Rosas Brand operated by Gio LLC and being part of this journey. Every piece in this collection was created with love, creativity, and purpose. Your support means more than you know, and I truly hope you enjoy every item as much as I enjoyed creating it for you.

With love,
Giorgiana